Privacy Policy (Processing of Customers’ Personal Data)
Our website is: https://ingunakeraamika.ee. The owner of the Inguna Keraamika Online Store is sole proprietor Inguna Epner.
The Inguna Keraamika Online Store is committed to protecting customers’ privacy and ensuring that customers’ personal data is adequately protected. The activities of ingunakeraamika.ee comply with all applicable European Union legislation, the laws of the Republic of Estonia, and other relevant legal requirements.
The Inguna Keraamika Online Store does not use its customers’ information for unlawful purposes.
The Inguna Keraamika Online Store does not disclose or transfer customers’ data or personal information to third parties, except where such disclosure or transfer is required by law and is carried out in accordance with the laws of the Republic of Estonia.
Collection and Use of Information
The Inguna Keraamika Online Store is the data controller responsible for the processing of personal data. The Company transfers the personal data necessary for processing payments to its authorised processor, Maksekeskus AS.
If a customer provides the Inguna Keraamika Online Store with their contact details (name, telephone number, email address, postal address, etc.), this enables us to fulfil the customer’s requests and resolve any issues together with the customer.
All customer data (including personal data and payment-related information) is inaccessible to third parties, except for the authorised payment processor Maksekeskus AS, and will not be disclosed publicly by the Inguna Keraamika Online Store.
The Inguna Keraamika Online Store respects the confidentiality of its customers’ personal data. All customer data is protected under Estonian data protection legislation. Any unauthorised disclosure of customers’ personal data or other unlawful use of such data is prohibited and may result in civil or criminal liability in accordance with applicable law.
Processing of Personal Data
The Inguna Keraamika Online Store processes the personal data provided by the buyer (including name, telephone number, address, email address and bank details) solely for the purpose of processing orders and delivering goods to the buyer.
The Online Store transfers personal data to companies providing delivery services for the purpose of delivering the goods.
The buyer may unsubscribe from email offers and newsletters at any time by notifying us by email at ingunakeraamika@gmail.com or by following the instructions provided in the email containing the offers.
At the customer’s request, their personal data will be deleted from the information system, except where such data must be retained for accounting purposes or for the resolution of consumer disputes.
Communications from the Inguna Keraamika Online Store
Only customers who have subscribed to receive them will receive news and offers from the Inguna Keraamika Online Store by email.
If a customer is no longer interested in receiving our news and offers, they may unsubscribe at any time.
The Inguna Keraamika Online Store sends only important and relevant information that may be of interest or importance to the customer.
Customers’ email addresses and telephone numbers are not disclosed or transferred to third parties.
Collection and Use of Other Data
For statistical purposes, the Inguna Keraamika Online Store collects information about visitors to the website (such as the number of visitors, time of visit, duration of visit, etc.).
This information is not associated with any specific individual, but provides statistical data that the Inguna Keraamika Online Store can analyse in order to improve the functionality of the website.
Such data may be used for marketing and customer service purposes and may be provided to third parties for data-processing purposes, while maintaining the anonymity of the website visitor.
By using the services of the Inguna Keraamika Online Store, the customer confirms that they have read this Privacy Policy and agree to its terms.